If you don't find what you're looking for, just book a 20-minute call. We'll tell you the truth, even if it means we're not a fit.
We provide vetted, U.S.-managed virtual assistants from our offices in Pakistan. They handle admin, support, design, social, healthcare admin, and more. We layer AI tools on top so the work moves faster, with fewer mistakes.
Five business days from discovery call to first delivery. Day 1: discovery. Day 2: matched with 1–2 VA candidates. Days 3–4: workflow capture. Day 5: launch.
Yes. Virtual On The Go is a Pittsburgh-based U.S. company with our own physical offices in Pakistan. Founder Dr. Rivka Colen leads the U.S. team. Your account manager is in the U.S.; your VA is in our Pakistan office.
Yes. We serve clients globally — U.S., Canada, U.K., EU, Australia, and beyond. Our VAs are multilingual (English, Spanish, Urdu, Hindi, Arabic) so we can support customer-facing work in multiple languages.
Multi-stage screening: language test, situational interviews, skill assessments specific to the work type (healthcare admin, design, etc.), reference checks, and a 30-day probationary period inside our offices before they're matched with clients.
Tell us within the first 14 days and we'll re-match you at no cost. After that, we'll re-match anytime there's a quality issue — your account manager is your point of contact.
Yes. Many of our VAs work U.S. EST/CST/PST hours. We match based on your schedule and coverage needs.
All VAs speak fluent business English. Many also speak Spanish (especially valuable for U.S. and LATAM customer-facing work), Urdu, Hindi, and/or Arabic. Tell us your language needs at intake.
Three packages: Starter ($1,495/mo, 40 hrs), Growth ($2,495/mo, 80 hrs), and Scale (custom). All-inclusive — no add-on fees for U.S. management, AI tools, or backup coverage.
No. Month-to-month, cancel anytime. We have a 14-day satisfaction window — full refund if we don't deliver value early on.
Third-party software you ask us to use (e.g., your own subscriptions to Canva, Adobe, etc.) is on you. Custom integrations beyond standard tools may be a one-time setup fee — quoted upfront, never surprise.
Yes. Our offices use enterprise-grade infrastructure: encrypted endpoints, secure VPN access, SSO where available, audit logs, and access-controlled credentials. We sign NDAs and BAAs as needed.
Yes. We have HIPAA-aware workflows for healthcare clients, including BAAs, encrypted PHI handling, and trained staff. See our Compliance page for details.
NDAs are standard. Conflict-of-interest checks are run on every match. Document handling protocols match law-firm standards.