Virtual On The Go, LLC ("VOTG," "we," "us," or "our") is committed to protecting the privacy of our clients, prospects, and visitors. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
We collect information you give us directly (e.g., when you submit a contact form, book a call, or use the savings calculator) — including your name, email, phone number, company name, role, industry, and details about your work needs.
We also collect limited automatic data when you visit our site: IP address, browser type, pages visited, and referring URL. This is used to improve the site and detect abuse.
We do not sell your information. Ever.
We share your information only with: (a) trusted service providers who help us run our business (email, CRM, scheduling, hosting) under confidentiality agreements; (b) the specific VOTG team members and matched virtual assistants who need it to do the work you've engaged us for; and (c) when required by law.
VOTG is headquartered in Pittsburgh, PA, with operations in Pakistan. By using our services, you understand that your information may be processed in the U.S. and Pakistan. We apply equivalent safeguards in both locations, including encryption in transit and at rest, restricted access, and audit logs.
For healthcare clients, we sign Business Associate Agreements (BAAs) and follow HIPAA-aligned procedures for handling Protected Health Information (PHI). See our Compliance page for details.
We retain personal data only as long as needed to deliver services, comply with legal obligations, resolve disputes, and enforce agreements. You can request deletion at any time (see Section 8).
We use essential cookies for site functionality and may use analytics cookies (e.g., Google Analytics) in aggregate, anonymized form to improve the site. You can disable cookies in your browser settings.
Depending on your jurisdiction (CCPA, GDPR, etc.), you may have the right to access, correct, delete, or port your personal data, and to opt out of certain processing. To exercise these rights, email us at privacy@virtualonthego.com.
We use enterprise-grade security: encrypted endpoints, secure VPN access, role-based access controls, audit logging, and regular reviews. No system is perfectly secure, but we treat your data as we'd treat our own.
We may update this Privacy Policy from time to time. We'll post the updated date above and, for material changes, notify clients by email.
Questions about privacy? Email privacy@virtualonthego.com or write to: Virtual On The Go, LLC, Pittsburgh, Pennsylvania, USA.